Pensioners urged to be alert to Winter Fuel Payment scams - GOV.UK

Nobody should contact you via anything by postal letter related to anything related to government benefits. Any other way of contacting you, hang up, or ignore it and contact HMRC direct from thier website or a known good telephone number.

Stop and think before you act. If something feels urgent, threatening, or too good to be true — that urgency is the weapon. Scammers use pressure to override your judgement. Nothing is ever so urgent that you can't take five minutes to check, call back on a number you found yourself, or ask someone you trust.